Rani Decides
8th March 2018, 10 am
There was a stony silence in the top floor
conference room.
The lights were dimmed and a blank excel sheet was projected
on the newly acquired big high end screen on the wall . The final appraisal list had been collated
from all the managers by the secretary of the CEO. All the five senior managers sat with their
laptops , looking at the comments that they had given for the promotion list.
They revised their justification for the promotions and increments to be
given. They knew that it needed quite an
effort to convince the CEO.
“Shh… the Boss is coming “ , Nitin, the
secretary announced and all the people in the room stiffened. It. was exactly
10 am and everybody knew that the boss is never ever late for meetings. The CEO
came inside the room and sat on the designated chair at the head of the table.
“Nitin, start the meeting and make sure that as
planned , we end exactly in a hour and a half
“.
Nitin stood up and started .
“All of us know about the Appraisal
Normalization meeting which has been started by our CEO last year. But I will explain it again as a refresher.
All of you have submitted the list of senior members of your teams with their
appraisal rating data . You have also
indicated whom you wish to promote along with your comments, explaining the
rationality of your choice. In this
meeting, we will look at the employees across different teams and normalize the
ratings. For example, if there is a person A in Sanjay’s team who has 7 years
of experience and has performed consistently well throughout the year has given a rating of 4.5 to the team member,
another employee having the same no of years of experience and also working at
the same performance level has been given rating of 4 by a Rajesh, then the
ratings will be normalized after discussion in this meeting. The promotion cases will be discussed.
In case of any deadlock, the CEO’s decision will be final “
Nitin paused. The CEO nodded. Nitin projected the collated excel sheet on
the screen.
“I have reviewed the data and have some
questions. Let us start with the promotion cases. Sanjay, can you please
justify why you have promoted Rahul ? I see that he met all his goals in the
first quarter but he has been faltering in the last two quarters. ”. The CEO
asked.
Sanjay fidgeted with his hands.
“Boss, Rahul got married in July and maybe due
to his added responsibilities and er.. distractions he did not do so well in
the last two quarters. But in the last
one month, I have seen him working hard. He has in fact taken initiative and
created a wonderful project monitoring dashboard and it is helping a lot in
project execution. I think that if we
give him promotion, he will be motivated and will add value to the organization".
“Hmm … Mark this as a re review case and we
will decide in the final meeting next week .”
“Phew …” , Sanjay panted and was visibly
relieved.
“The next case I want to discuss is about Shripad. I do not see his
name in the list, but I know that he has done exceptionally well in the last 3
quarters but in this quarter you have not given him a good rating. Can you
explain Mahesh ? “
Mahesh stood up like a spring. He had joined only a year back and this was
his first rationalization meeting with the CEO. Last year he was a silent spectator in the meeting,
learning from other managers.
“You can sit down and explain Mahesh “ the CEO
said softly.
“I do agree that Shripad is a good performer
and has performed well throughout the year. But he is not a good team player. A
few weeks back , I had asked him to talk to a customer regarding a few upcoming
needs and make the necessary changes in the application. He was
late in delivering by 7 days ! And when I asked him about the reason for
the delay, he said that he had unearthed a few issues with the existing system
and had to rectify them first before making the new changes. We missed the deadline and the customer was
unhappy. That is why I did not give a
very good rating to him and I think that his promotion can be delayed by
another year .”
“Hmm… well , did Shripad keep you updated about
the reason for his delay before it happened ?”
“Yes, he did “
“Did you go into the details of the reason why
he was delayed ? What issues was he talking about , were they valid ? “
“Well .. uh … I asked another team member about
it and he confirmed that there were a few issues . But he also said that
Shripad spends a lot of time in documentation and process .. “
“I think that is how we should do our work ! “
The CEO retorted. “When we do a job, it should be complete, bug free and done
right the first time ! We should not waste our time in fixing bugs later ! what
do you all think ? “
The managers nodded .
“Mahesh,
we should do justice when we give ratings. In this case ,you yourself should have gone
into the depth of the problem rather than getting second hand information from
a person from the same team ! And also,
just because of one lapse, you are denying a well deserved promotion? Just to salvage your ego ? That is not at all
correct . I propose to promote Shripad . “
Mahesh’s face became red. He had heard about the CEO being blunt and to
the point, but this was his first experience .
The meeting went on . Several cases were
discussed . Decisions were taken . A few cases were marked to be re reviewed in
the next meeting.
All cases were almost done when the CEO said “I
am OK with the rest of the promotion cases, just one last one I want to
discuss. Nitin, can you please
navigate to the last page … yes… the third row … yes. … this one is your team
lead , right Prasad ? “
The CEO looked at the middle aged
, slightly plump manager.
“Yes Boss !” Prasad said.
“Well , she has performed well in
all the quarters, but you have not given
her promotion. Can you please explain ? “
“Well , yes. I have actually put
a lot of thought into this. She has
performed well throughout the year, but she has been taking leaves on and off
since the last four months. To be fair
to her, I would say that even during her absence, she has been working from
home and been constantly in touch with her team , customer and me . In fact ,
she is the one on whom I can rely to communicate with the customer. Having
worked with the SBI account for so long, she has built up trust and rapport
with the clients. “
“So ? Why no promotion ? I see
that you have promoted her peer … “
“Here is my reason “, Prasad
looked confident, “She is on a family way and is expecting a baby after 3
months. That is the reason , she has been taking offs and work from home ,
sometimes check up, sometimes the doctor asked her for rest, etc. etc… And now
with the new Government directive, she will go on 6 months maternity leave and …“
“And .. ?”
“Even after that , she will take another
month from her accumulated paid leaves, sick leave and after that too … I know
she will have divided attention ... I
have been just to her and proposed an increment of 8% for all the good work she has done. Instead of her, I have promoted Jeetu. Jeetu
has been doing quite well and will surely pick up and once he gets
motivated with the promotion and the 15%
hike which comes along with the promotion. There are so many projects in the
pipeline and I have taken this decision
keeping the organization in mind .. we need motivated people who will work
hard!“
The CEO seemed to be far away …
thinking … could see snippets from the past …
“Boss … I hope you are convinced
and OK with the decision “ Prasad quipped.
“And we have finished on time ! “
He looked at his watch.
“Hmm. .. Oh yes ! I have a client meeting lined up. Let us have
the follow up meeting day after tomorrow , instead of next week “.
“But … “ there was a faint murmur in the room .
“Day after tomorrow is a Saturday
… “ Nitin whispered.
“We will all meet on Saturday,
11.30 am. Make yourself available”
The CEO walked out of the room.
*
7th April 2006,
6.30 am.
Rani did not want to leave her
bed. She snoozed her alarm clock , put
the pillow on her face and kept lying down.
It was a bad night yesterday. She
had tossed and turned but the heaviness of her stomach and the bloated feeling
kept on bothering her. She looked beside
her and smiled. Shekhar was fast asleep.
She felt bad for him. Her continuous tossing and turning and frequent
visits to the loo at night disturbs Shekhar too.
“Ow !!!” She put her hand on her
womb and talked softly to the one inside
her .
“Wait till you get out badmash ! For each kick, I will take 100 kisses
from you ! I am keeping a record … mind you !” She grinned.
Rani took her time to sit up and
carefully put on her slippers and waddled inside the bathroom. She looked at herself in the mirror and
checked her bloated face. She will have
to visit the doctor tomorrow.
But tomorrow is later. Today is very important . The day she has been waiting for so long !
Rani quickly brushed her teeth
and went to the kitchen and prepared tea for herself and Shekhar. She peered
inside the fridge to check what all vegetables were there and remembered that
it was Friday today and the refrigerator was almost empty. She took out the bread, eggs and butter from
the fridge.
The maid will come in any moment now and
stand on her head and ask “Aj kya banega
? “ .
Uff , how she hated that
sentence. Today both she and Shekhar
will have to make do with sandwiches.
And then in the evening they will buy the provisions for next week.
4 months back when her
mother-in-law had decided to visit her elder son’s place in Bombay, Rani had
complained to Shekhar.
“It is now that I need her help
the most ! This is my second trimester
and you know about the project that I am handling ! It is a US based company
and the very first engagement with our company. They are very demanding and you
know my workload. Can’t she stay here
till my delivery ? After that when I will be on leave, she can go to Bombay .”
Shekhar did not say anything to
his parents and Rani knew that he did not want to create any scene with them
again. When Rani conceived, the first
thing that her mother-in-law told her was to quit her job.
“Now Shekhar is earning enough to take care of
the family and there is no need for you to work anymore .” She said. “ Now your first priority should be the baby and
the family “.
Rani was upset and called up her
mother.
“Ma ! Why should I quit my job ?
I am doing so well and I am enjoying it . I was the star performer last year and
that is why this year I am handling a prestigious project . I am expecting a
promotion and this will be a big leap in my career. I need my own identity . I want my financial
freedom !” Rani had cried.
Her mother had consoled her and tried to make her see reason.
“I know beta . You are a gem !
Always so passionate about anything that you do. But don’t you think that in a way your sasu
ma is right ? It is the female who has
to look after the household and the kids. Yes, definitely you can continue with
your job, but you will always have to see what is best for your baby and the
family. Think about it and take a good decision, looking at your circumstances.
And understand this, whenever you need me, I am just a call away. ”
Rani had taken the decision to
continue with her job.
Shekhar stood by
her. She will always remain grateful to him for his support. Her mother-in-law did not defy her son, but
decided to visit her elder son who stays
in Bombay for a few months. She wanted
to spend some time with her grandson , she said.
Shekhar did not request his
mother to stay back for Rani. He did not want any unpleasant interactions. They kept another maid for the morning chores
and the regular maid continued to come in the evening. Though Shekhar helped Rani with things like
making the bed and cleaning up the table after dinner, Rani had to manage the
full household.
But she did not mind so
much. She was a strong girl …
that’s what the doctor said .
“Just be careful . Do not
overstrain yourself . Keeping yourself
busy will in fact help you. Keep moving. But avoid climbing up stairs . Eat healthy . Be happy and you will have a
bonny, happy, sweet baby !” Dr. Madhu, her gynecologist had advised her.
In her first trimester, when Rani
started feeling giddy and had bouts of morning sickness, she could hardly
concentrate on her work. Any slight smell of food would leave her
nauseated.
It was then that she told
Ram, her boss, the Country Manager,
about her pregnancy.
“Sir, I just wanted to inform you that I am on the
family way and .. “
She had stopped short looking at
the expression on ram’s face.
“But Rani , you are handling the
KJ account ! You know how important it is .. “ Ram blurted out and then quickly
controlled himself “Oh.. I am sorry … Congratulations Rani !”
“Thank you sir ! But I am not
resigning ! I have informed you about my state so that we can plan properly.
The expected date of delivery is 5th June and I plan top continue
working till mid May ! And as per the plan, the project will be over by 30th
April . In case there are any spill overs, it will be done by the
time I go on maternity leave .”
Though Ram did nor say anything ,
his face told volumes.
“Hmm.. But you will take leaves
intermittently, na ? “
“I don’t plan to , but yes there
might be a few bad spells … that’s what my doctor says …”
The conversation went on. It
seemed to Rani that she was defending her pregnancy. As if she was guilty of something.
But Ram was right. Rani did have to take leaves. But even during her leaves , she was
available on phone and emails. The
project was in a critical state and Rani’s intervention was crucial. She was a very good communicator and could
negotiate very well. No one else in the
team apart from Rani could convince the customer logically about the changes
that were being proposed by them. Only Rani, the Project Manager could bring
these to a logical conclusion which was a kind of win-win for both the customer
and them.
One day , while lying in the
hospital bed just after her
sonography, Rani scurried out a long
list of things to be done to her team lead .
“Complete all these tasks by the
day end today , so that when I come tomorrow morning, I will collate everything
and send the email to the KJ project Manager ”
Dr Madhu was amazed . “Oh my God
! It seems that your company will not run even for a day if you are away !”
Rani smiled .
She was proud of her work. It
gave her a lot of job satisfaction to do things well and she knew that she was
the best project manager in the company. And not only that , important organizational
activities like the Program on Innovation,
Knowledge Management Portal was always entrusted on Rani for smooth
execution. The CEO specially called for
her whenever something like this was launched. Rani did these over and above
her day job , not only because she was
being asked to do it, but she really enjoyed such work . She was expert in
collaborating and getting things done.
“Everyone eyes my star performer
!” Ram complained sometimes.
So , it was not a surprise when Rani was
called on the stage during the Annual Day and awarded the Title of the Star
Performer of the year, three years in a row. She had worked consistently well. As a custom, the 1st floor
conference room was named as Rani Conference Room. Tears of pride had trickled down her cheeks when she was called upon to inaugurate the renovated
conference room.
She kept the tea on the side
table and gently nudged Shekhar. “Get up
! It is already 7.15 am and we will be late for office !”
Shekhar moved and without opening
his eyes pulled Rani towards him. Rani bent on him and hugged him and Shekhar
gently stroked her stomach and opened
his eyes and smiled at her .
“Just 5 weeks to go … and then we
will have our bundle of joy !”
“Hmm , mister, you will have to
hold the bundle quite a lot. I plan to rejoin after my three months of
maternity leave !”
“But you do have some paid
leaves, na ? “
“Yeah … but I do not want to
spend them if I can manage. Once the baby arrives then there will be many
complexities , hindrances. I want to save the days for exigencies”.
“Hmmm … Ma will be there in two
weeks and she will help you …”
“Really … ? “ Rani winked at
Shekhar. “But anyways , now get ready, I can’t afford to be late today !”
“Oh , ho ! It is the D-day today
! You will be promoted. Well in the evening I want to celebrate with Rani,
the Senior Project Manager !” Shekhar embraced Rani.
Rani blushed.
“You had been pining to go to the
new Chinese joint in the next block. Let us go there in the evening today. It
will be my treat ! “ Rani laughed.
“Accha ! “ Shekhar pulled Rani towards him and planted a
kiss on her forehead. “Money talks, eh !”
*
7th April 2006, 3
pm
“Come on in Rani “ Ram beamed at
her , “Sit down”.
Rani smiled brightly and
him. Ram’s cabin seemed unusually cold .
He had this habit of keeping the AC at 22 degrees. Rani rubbed her hands for
warmth. Or was she nervous ? Rani looked at the envelope with her name
printed on top of it on Ram’s desk .
Her appraisal letter.
Her appraisal letter.
“Rani, You have done very good
work . I am happy with you. The KJ
project is stable , though the next 4 weeks are crucial since the User
Acceptance testing is going on and I am keeping my fingers crossed”
“Things are in control sir, do
not worry “ , Rani reassured him.
“I hope so. A lot depends on this
project . You too know that we are expecting a huge project – almost three
times as big as this from KJ. The
project will have 3 project Managers and a senior Project Manager , and about a
hundred team members “.
“I know sir. I am confident that
we will get it “ . Rani said earnestly. Her rapport with the KJ Project Manager
was very good and she would be able to handle the big project along with three
project Managers.
“So, when is your expected date ?
“
“It is on 5th June ,
with a plus or minus of 7 days … that’s what my doctor says “
“All my best wishes to you and
hope you are doing Knowledge Transfer to Krishnan so that he can take over from
where you leave .”
“Yes. I have planned things such
that he will be able to pick up seamlessly. I keep him updated and in the loop
for everything. I do not want any
disruption in this project. It is also like my own baby !” Rani laughed and Ram
joined her in her laughter.
“Good , good ! So here is your
letter. You have been given a 10% increment for the great job done and
hopefully you will continue with your great performance”. Ram gave her the
appraisal letter. ”Please sign one copy as acceptance and the other one is your
copy”.
Rani was a bit confused . Promotion usually came with an increment more
than 20% .. have they decreased it this year ? She opened the letter.
“Ram … Is there any mistake ? I
see my increment letter, but not my promotion letter”.
“Er… there is no promotion
letter” Ram muttered.
For a few seconds, Rani did not
know what to say. It took time to sink
in.
“You mean to say that I have not been
promoted ? “
“Rani, I am sorry, but this year
we could not promote you …” Ram faltered.
“May I know the reason sir? I
have performed consistently well, received accolades, praises both internally
as well as from the customers …”.
Rani’s voice choked with emotion.
Rani’s voice choked with emotion.
“Rani, do not get upset. You have
been appreciated . A conference room has been named after you and next year I
myself will look into this and get you a promotion”. Ram tried to console.
Rani was livid.
“I have earned my promotion. For three years I have been working as
a project manager and you also know that I deserve the promotion to the Senior
Project manager grade. Then why? I want
it spelt out ! “
“Rani, you are a mature
person. You should understand. As a
country manager, I only have a limited no of promotions which I can award and
there are some people who also are doing well and they are the next in line .
They need to be motivated. You are a self motivated person and I am telling you
that I will look into this next year … “
Rani stood up.
“Why don’t you complete the
sentence Ram ? You will look into it next year when I will come back from my
maternity leave … right ? You have promoted Krishnan as a Project Manager who
will manage this account when I am on leave .
Just because I am expecting and you feel that I will take leave and
after that too you are not sure how I will perform , you have very conveniently
overlooked the hardwork I have put in for the last three years . All my contribution to the organization is
meaningless now ? “
Rani moved towards the door to step out of the
room.
“Rani ! Take your letter ! “ Ram said.
“I will not accept this letter .
Thank you !” said Rani and walked out of his room.
Her face was flushed. Her eyes
smarted. She suddenly felt weak and heavy. She waddled towards the
washroom and locked herself up , sat on
the commode and flushed so that her cries were muffled in the sound of the
gurgling water.
Rani called up the Chinese Food
joint and cancelled the dinner reservation.
She will talk to the CEO tomorrow and plead her
case.
Rani picked up her bag.
Rani picked up her bag.
“Rani, We have a client call at 5 today , are
you leaving ? “ Krishnan came running towards her.
“Huh ! Yeah ! I am not feeling well Krishnan,
you can carry on with the call “ .
Rani looked at him and knew that he knew. All this
thing about confidentiality of increments , promotion etc was farce. Somehow
everybody knew everything.
For the
first time in the last three years, Rani left office at 4 pm without informing
or pre planning.
*
10th March, 2018,
11.25 am
“Sanjay, where are you ? Come
fast. You know the CEO gets upset if you are not on time for meetings”. Nitin
knew his boss’s mindset. A stickler for time .
The CEO entered the room exactly at
11.30 am and looked around the table .
“Sanjay will be here in a minute
boss ! We can start the meeting .”
Just at that moment Sanjay almost
barged inside the room. “I am sorry Boss
! Got stuck in a jam !”.
“Well, next time plan to reach 10
minutes early to take care of traffic jams “.
“Today, I will start the meeting.
I want all of us to to go back to the basics and question ourselves before
taking any decision “. Everybody looked at the CEO.
Rani stood up and went towards the wall where
the poster of the Organization’s Values was written.
“Folks, this poster is not supposed to a picture on
the wall. We as senior members of the company have to follow this. This is our
culture and the climate of the organization is set by us with our behaviour, our attitude and
our values which should reflect these.”
All the eyes were glued on
her. Rani knew she was a very good
orator and took full advantage of her skill.
“Look here “ Rani pointed at the poster
“Two of our values are Integrity and Equality and I will talk about these.
Integrity means doing what you say an. Your action speaks volumes about
morality , uprightness, truthfulness and honesty. And Equality means that we will be impartial
to everybody and do things which are right. We will value diversity and promote
a sense of fairness. We will be have equity in opportunity, status and right “
Rani paused and had a sip of
water. She knew that pauses in the conversation have a deep impact on the
audience. It creates suspense.
“Having said that “ She continued
, “you all know that I believe in performance and results. Those are the only
criteria for increments and promotion. And that is exactly the reason why we
have these normalizing meetings - so
that we are fair to all – as much as possible of course . Now coming back to today’s
meeting. The agenda is to come to a final decision about the re review cases
and this time , I want all of us to take responsibility of our decisions – so it
will be us who will be taking decisions and not the CEO alone . Any questions ?
“
“Everything is clear Ma’m !” the
managers chorused.
“Again, before that , let me ask
you some well … personal or irrelevant questions … with your permission … is
that fine ?” Rani looked at the inquisitive faces. They did not know what is
going on.
The audience nodded in
affirmation.
“How many of you do household
work ? For example cooking or washing utensils or teaching your child ? “
The managers laughed .
“I am not joking. How many of you
, you can raise your hands “.
No hands went up.
“What about grocery and fridge
management ? Managing the maids, planning the food, the vacation etc? . Well ,
no need to answer. I understand that it
also hurts the ego to admit it even if you do these, because it is mainly the females
in the house who do these and they are supposed to do it, right ? ”. Rani spread her fingers and made a quote sign.
“How many of you have daughters ?
I know Prasad and Manish, you have
lovely daughters and I am sure they have
big career plans . Prasad, just put your daughter in Anjali’s position and then
decide . Are we being fair ? Are we in tandem with our value of Equality ?
Again , I deliberately called all of you on Saturday. I know that all of you
have planned work to do and you had had to re plan and reschedule things for
the meeting. Just think about the married female employees. They are forever adjusting
and balancing and they have become experts at it … “
Rani paused again.
“See, I don’t want to sermonize,
but I want you to take the correct decision.
Rakesh and Prasad, both of you wrote so well in our magazine about Women’s
day and I hope you believe what you have written and act accordingly. That is
what the value written over there says – Integrity “ Rani pointed at the poster
again.
There was pin drop silence in the
room and Rani did not break it. For a minute or so, no one spoke.
Then Rakesh said “ If we are
promoting Rahul and overlooking the fact that he has not been upto the mark
because of distraction due to his marriage , then in that case, Anjali deserves a double promotion! Because she
has performed in spite of her situation
and balanced her worked in such a good way”.
“Right “ , Sanjay said “And we
should not overlook the fact that Anjali has been a great performer for the
last two and a half years . Just because she will take leave , we are depriving
her of the promotion? That is not at all fair , Prasad … is it ? “
All eyes were towards Prasad. He did not say anything.
“Prasad , Anjali is your team
member and I would like you to take the final call! Whatever you decide, we will take it as final
and we will leave the room with consensus and agreement “ Rani spoke softly.
Prasad looked up. His eyes were
moist.
“Ma’m, when you asked me to
imagine my daughter in Anjali’s place, I really did that and that made me
realize. I was making a mistake . I think we should promote Anjali ! She
deserves it ! She has earned it ”.
“Is that final Prasad ? If you
still want to revert to your earlier decision, I am OK. Because you are the main owner of the account
and you will have to manage … “
“I am certain !”
Everyone clapped .
Rani smiled.
Some things have not
changed . The mindset of our society for
one and the subordinates being swayed by the principles of the boss !
But some things have definitely
changed. Like the decision Rani’s CEO
had taken when she went to him about the injustice drawn on her. “My hands are tied Rani !” he had said. I
know you deserve it, but my principle is to go by what the manager says and Ram
… “ . The CEO had shrugged his shoulders. And as she started to get out of the
CEO’s cabin, he had called her back and said “Remember one thing Rani, Life is not always
fair.. you will have to deal with this truth !”
Today, after 12 years, Rani has taken a decision,
just like what she had wanted for herself.
And yes, she too has gone by what her manager has decided, just that
she has facilitated his decision making.
She grinned to herself . She felt good.
She grinned to herself . She felt good.
Yes, life is not always fair. But sometimes life gives you an opportunity to
give back !
Rani got into her Mercedes and Vedji, her
chauffeur , started the car to take her home, he was surprised to see the
expression on his Madam’s face. It was
rare to see her grinning to herself.
Rani’s cell phone rang and she grinned even
more .
“Yes Minti , I will be back in 20 minutes and
tell you all about it ! And yes, ask your father to book a table for three in
Mainland China for dinner. Tonight, it will be my treat !”
***
31st May, 2018, Belvedere , Alipore,
Calcutta
